Syed Saad Hussain Shah
MS/M.Phil (HR)
+92 3125155125
saadihussain@live.com
11+ years Experienced
HR Operations, Talent Acquisition, Technical Recruitment, Master Trainer, Organizational Development, General Recruitment, Change Mgt, Succession Planner & Administration/Procurement Professional
(USA/CANADA/BAH/KSA/UAE/PAK)
(BAH/KSA/UAE/PAK)
OBJECTIVE
To reach the maximum optimum for personal and organizational growth i.e. to strive for producing results within minimum time framework
EXPERIENCE
Substantial work experience in the field of Human Resource Operations, Organizational Development, Talent Acquisition Management, Technical Recruitment, Master Training, Change Management, Succession planning & Administration/Procurement
1. Dec 2021 – Present, Dpty/Asst Manager (HR/OD) & Master Trainer at Army Welfare Trust - AWT, Islamabad, Pakistan.
2. August 2019 – June 2021, Manager (HR, Training & OD) at Roots International Schools, Metropolitan Education Fund (Metropolitan International United College), Roots College International, 4CCI (NGO), Explore Ville Schools, Metropolitan Schools and Colleges & Richmond Global Traders, Islamabad, Pakistan.
3. July 2018 – Mar 2019, Manager HR/OD & Admin at M.I.A Holdings (BAH/KSA/PK).
4. March 2018 – June 2018, Officer HR/OD & Admin at Fly Dubai, Islamabad, Pakistan (Project of Royal Airport Services).
5. Sep 2016 - June 2017, Worked as Manager HR/OD & Admin/Proc at Secure Logistics Group (Pvt) Ltd, Islamabad, Pakistan.
6. Feb 2013 - May 2016, Worked as Administrator (HR-OD / Administration) & HR/ Admin Asst at Ghantoot Group & Al Ashram Contracting, UAE.
7. April 2011 - April 2012, Worked as HR/OD & Finance Coordinator at Inter State Gas Systems, Islamabad, Pakistan.
8. Jan 2011 – Sep 2013, Worked as HR/OD Asst at PakEventures, Islamabad, Pakistan
Overall managing & handling Organizational Development of HR for Head Office, 18+ Companies in various cities such as Islamabad, Lahore, and Karachi etc.
Gap Analysis:
Identify the gaps in the existing policies of the affiliated companies
Conduct an extensive research in scope of organizational development
Implement strong research for affiliated companies by keeping a balance between internal and external equity regarding processes and functions
Check workload calculations based on employee profiles, Jd’s & Misc. attributes and suggest addition / delegation of duties as per the subject
Help companies to identify their core functions and outsourcing opportunities enabling them to focus on their core functional strategies to be cost-effective
Process Systematic evaluation, Verification of current policies & procedures (P & P) and Internal business processes
Lends the objective view to the top management whether all the practiced areas are efficiently adequately functioning in accordance with the legal & social compliance
Review of the HR systems & internal business to recommend the interventions in order to meet the challenges of Human Capital Management & Quality Assurance
Evaluate the extent to which line managers of affiliated companies have implemented in their policies and procedures initiated by AWT Group
Locate the gaps, lapses, shortcomings in the implementation of HR policies, procedures, practices, and thus recommend desired internal business processes
Evaluate the HR staff for their capacity, competency & leadership potentials and the internal business processes for their efficiency & smartness
Evaluation of the affectivity of the organization structure, job titles, incumbents of job titles & internal business processes to support the organization business
Reviewing the deployment of the HR & Quality functions in accordance with their natural alignment as per the internationally practiced HR & Quality standards
Identifying the gap through a generic checklist of best HR & Quality practices
Subjecting the key / core position holders to interviews and focus group discussions. Collating, evaluating and analyzing general financial / business and specific HR & QA functions data collected through observation method to develop three level interventions, immediate, midterm & long term to attain a desired level of HR & QA services delivery in a cost effective, efficient manner in accordance with the specified quality parameters
Initiate Customized Case studies to evaluate the capacities &competencies of critical job titles, Diaries & Logs, One on one Interview Sessions, Focused Group Discussions (FGDs), Observation Method, Examination of Documents and Internal & External Business Processes
Training & Organizational Development:
Develop plans in terms of OD to enhance employee’s skills and abilities
Departmental revamping in terms of company restructuring and modification/addition of Jd’s and role.
Implement strong research for Organization development by keeping a balance between internal and external equity regarding processes and functions
Development of Organization policies, HR policies, and SOP’s with respect to labor laws and company structure.
Increase the sense of employee relations by trainings and advice to deal with grievances and educate them continuously on discipline, avoidance of harassment and cultural attributes
Development of reporting and complete portfolio of employees in managing employees reporting from organizational perspective.
Develop tools for performance management in terms of KPI’s, KRA,s, yearly appraisal and performance managing metrics.
Develop and execute employees soft & hard skills training programs
Develop system to engage talent acquisition and hiring tools.
Coordinate & execute training courses (Technical / Non-Technical)
Enhance the employee engagement in context of Organizational development by increasing participation of employee in various activities and brainstorming sessions
Develop Misc. plans and sessions for organizational effectiveness and development
Change Management and Succession Planning:
Manage the change in the organization by redefining the roles and revamping the organization departments
Encourage employee to embrace the change and help them to develop their skills
Manage succession planning and place right person for the right job
Implement the succession planning exercise and evaluate the employee performance and impose rotation/downsizing and hiring accordingly
HR/Admin Policies, Organizational Chart & On the Job Training:
Developing HR and company policies tailored to ministry of Labor
Training and orientation of employees, Job evaluations on criterion based reliability
Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis
Record Keeping & Organizational Chart - Organogram:
Responsible for the record keeping of all OD - HR data related to all staff regarding head office and affiliated companies
Ensure record updating of company P & P files ( All documents per hiring policy to be kept updated)
Updating Organogram and develop organizational chart as and when required
Overall managing & handling HR Operations, Training, Organizational Development, EOBI, Social Security, Labour Court/Legal Cases & Technical Recruitment activities for Roots International Schools, Metropolitan International United College, Roots College International, Explore Ville Schools, Metropolitan School & Colleges & Richmond Global Traders (Head Office and campuses nationwide in Pakistan)
Technical Recruitment
Recruitment for IT (Software developers, Customer Services, MIS Analyst, IT Experts, ERP Specialist, Etc.)
Recruitment for Management Positions (Department of Finance, Marketing, Administration, Real Estate, Admissions, Academics, GM, Director, Etc.)
Recruitment for Other Misc. positions
Staff Personal files, Entry/Exit Procedure & Recruitment:
Ensure full Compliance with the Hiring Policy & the joining documents - Offer letter, Appointment Letters & contracts
Ensure the exit process is completed mentioning last salary and Gratuity/Provident Fund (where applicable)
Preparation of experience certificate, warning, termination letters, end of services letter, appreciation letter, recommendation letter, and other miscellaneous letters
HR/Admin Policies & On the Job Training:
Developing HR and company policies tailored to ministry of Labor
Training and orientation of employees, Job evaluations on criterion-based reliability
Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis
Training & Organizational Development:
Develop and execute employees soft & hard skills training programs
Coordinate & holding training courses (Technical / Non-Technical)
Develop plans for organizational effectiveness and development
Record Keeping & Organizational Chart - Organogram:
Responsible for the record keeping of all HR data related to all staff regarding head office and campuses nationwide
Ensure record updating of staff files (All employees documents per hiring policy to be kept updated)
Updating Organogram and develop organizational chart as and when required
Payroll Management:
Ensuring preparation of monthly payroll including replacements/existing staff/domestic salaries/deductions and new staff additions using SAP Software
EOBI (Employee Old Age Benefit Income):
Registration of new staff with EOBI & managing the portal regarding staff entry/exit
Registration of campuses
Process cases for EOBI
Meeting with the EOBI Officials
Resolve issues relating to EOBI
Social Security:
Registration of new staff with Social Security & managing the portal regarding staff entry/exit
Registration of campuses
Process cases for Social Security
Meeting with the Social Security Officials
Resolve issues relating to Social Security
Legal Cases & Labour Court:
Registration of new staff with Labour court & managing accordingly
Registration of campuses
Process cases for Labour Court
Meeting with the Labour Court Officials
Resolve issues relating to employees/company and Labour court
Dealing with the prime minister portal complains (PMDU)
Ensure timely reply to any case
Dealing with any government level case (Labour Court) or from any miscellaneous entity
cases regarding Private Educational Institutions Regulatory Authority (PIERA)
Any miscellaneous legal cases from employee on the company and vice versa
Ensure proper documentations of legal cases
Medical Insurance:
Developing the policy and its implementation (Health and Group Life)
Overall managing & handling HR Operations, Technical Recruitment, Labour court /Misc. Government entity cases & Administration/Procurement for Head Office and regional Offices in Bahrain, KSA & Pakistan
Human Resources
Technical Recruitment
Recruitment for IT (Software developers, Customer Services, MIS Analyst, IT Experts, ERP Specialist, Tally ERP Specialists, Etc.)
Recruitment for Management Positions (Department of Finance, Marketing, Engineering, Etc.)
Recruitment for Other Misc. positions
Staff Personal files, Entry/Exit Procedure & Recruitment:
Ensure full Compliance with the Hiring Policy & the joining documents - Offer letter, Appointment Letters & contracts
Ensure the exit process is completed mentioning last salary and Gratuity/Provident Fund (where applicable)
Preparation of experience certificate, warning, termination letters, end of services letter, appreciation letter, recommendation letter, and other miscellaneous letters
Training & Organizational Development:
Develop and execute employees soft & hard skills training programs
Coordinate & holding training courses (Technical / Non-Technical)
Develop plans for organizational effectiveness and development
Record Keeping & Organizational Chart - Organogram:
Responsible for the record keeping of all HR data related to all staff regarding head office and regional offices
Ensure record updating of staff files ( All employees documents per hiring policy to be kept updated)
Updating Organogram and develop organizational chart as and when required
HR/Admin Policies & On the Job Training:
Developing HR and company policies tailored to ministry of Labor
Training and orientation of employees, Job evaluations on criterion based reliability
Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis
Staff Visa, Entry, Exit Procedure & Recruitment:
Ensure full Compliance with the Visa, Hiring Policy & the joining documents - Offer letter & contracts
Ensure the exit process is completed mentioning last salary and Indemnity (where applicable)
Ensure the preparation of experience certificate, warning or termination letters
Payroll Management:
Ensuring preparation of monthly payroll including existing staff salaries/deductions and new staff additions
Medical Insurance:
Supervise and ensure the process of all medical insurance claim (Health and Group Life)
Legal Cases & Labour Court:
Process cases for Labour Court
Meeting with the Labour Court Officials
Resolve issues relating to employees/company and labour court
Ensure timely reply to any case
Dealing with any government level case (Labour Court) or from any miscellaneous entity
Any miscellaneous legal cases from employee on the company and vice versa
Ensure proper documentations of legal cases
Administration:
Premises and accommodation:
Manage all aspects of lease agreements with landlords covering all rented premises and staff accommodation
Strict implementation of office SOP’s and Implement safety & health measures within office premises
Staff & Pool Vehicles:
Management & maintenance of all pool vehicles, their fuel management including measure to prevent theft
Maintaining vehicle log books and insurance as applicable
Office Supplies:
Managing timely supplies and provision of stationery to all regional offices staff as per plan.
Managing timely supplies of kitchen item and manage cleaning supplies for regular cleanliness at office premises.
Utilities:
Timely payments of all official cellular service partners, internet & landlines, office maintenance and fueling
Overall managing & handling HR Operations, Training, Organizational Development, EOBI, Social Security, Labour Court/Legal Cases & Technical Recruitment activities for Head Office, 3 regional Offices and 1 marshaling area office (ISB, LHR & KHI)
Human Resources:
Training & Organizational Development:
Develop and execute employees soft & hard skills training programs
Coordinate & holding training courses( technical / Non-Technical
Supervise and ensure the process of all claims
HR/Admin Policies, Organizational Chart & On the Job Training:
Developing HR and company policies tailored to ministry of Labor
Training and orientation of employees, Job evaluations on criterion based reliability
Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis
Staff Entry, Exit Procedure & Recruitment:
Ensure full Compliance with the Hiring Policy & the joining documents - Offer letter & contracts
Ensure the exit process is completed mentioning last salary and gratuity (where applicable)
Ensure the preparation of experience certificate, warning or termination letters
Record Keeping & Organizational Chart - Organogram:
Responsible for the record keeping of all HR data related to all staff regarding head office and regional offices
Ensure record updating of staff files ( All employees documents per hiring policy to be kept updated)
Updating Organogram and develop organizational chart as and when required
Payroll Management:
Ensuring preparation of monthly payroll including existing staff salaries/deductions and new staff additions
Medical Insurance:
Supervise and ensure the process of all medical insurance claim (Health and Group Life)
EOBI (Employee Old Age Benefit Income):
Registration of new staff with EOBI & managing the portal regarding staff entry/exit
Registration of campuses
Process cases for EOBI
Meeting with the EOBI Officials
Resolve issues relating to EOBI
Social Security:
Registration of new staff with Social Security & managing the portal regarding staff entry/exit
Registration of campuses
Process cases for Social Security
Meeting with the Social Security Officials
Resolve issues relating to Social Security
Legal Cases & Labour Court:
Registration of new staff with Labour court & managing accordingly
Registration of campuses
Process cases for Labour Court
Meeting with the Labour Court Officials
Resolve issues relating to employees/company and labour court
Ensure timely reply to any case
Dealing with any government level case (Labour Court) or from any miscellaneous entity
Any miscellaneous legal cases from employee on the company and vice versa
Ensure proper documentations of legal cases
Administration:
Premises:
Manage all aspects of lease agreements with landlords covering all rented premises
Strict implementation of office SOP’s and Implement safety & health measures within office premises
Office & Telecom Equipment:
Ensure smooth functioning and regular maintenance: PABX & all telecom equipment's (IT)
Staff & Pool Vehicles:
Management & maintenance of all pool vehicles, their fuel management including measure to prevent theft
Maintaining vehicle log books as applicable
Office Supplies:
Managing timely supplies and provision of stationery to all regional offices staff as per plan.
Managing timely supplies of kitchen item and manage cleaning supplies for regular cleanliness at office premises.
Utilities:
Timely payments of all official cellular service partners, internet & landlines, office maintenance and fueling
Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis